Chicago Concierge Program

Chicago Concierge Program

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$15 per passenger for any Dinner Cruise or Architecture Brunch or Lunch Cruise, $10 per passenger for any standard Lunch or Brunch cruise or $5 per passenger for every Seadog Tour.  You will receive an Amazon e-gift card e-mailed to the address on your account for commission payouts. Please note if personal email is left blank, incentive rewards will be sent  to the provided work email address.

How do I create a concierge account with you?

To earn incentives through Entertainment Cruises, you must be set up as a concierge within our system. To get set up, please fill out the form on this page. Please note that the address you put in the system will be where incentive rewards are sent to. 

If you have any additional questions regarding setting up an account, please email This email address is being protected from spambots. You need JavaScript enabled to view it. or call 888-345-6660.

What incentives can I earn?

Book a cruise for your guest and receive $15 per passenger for any Dinner Cruise or Architecture Brunch or Lunch Cruise, $10 per passenger for any standard Lunch or Brunch cruise or $5 per passenger for every Seadog Tour.  You will receive an Amazon e-gift card e-mailed to the address on your account for commission payouts. Please note if personal email is left blank, incentive rewards will be sent work email address.

Where are the ships located?

Spirit of Chicago, Mystic Blue, Odyssey Lake Michigan and Seadog are docked at Navy Pier, 600 E Grand Avenue. Spirit of Chicago and Mystic Blue are located toward the east end of the pier, Odyssey and Seadog are in the middle.

Odyssey Chicago River is docked near NBC Tower at 455 N Cityfront Plaza Dr on the north side of the River Esplanade between Columbus Drive and Michigan Avenue.

How do I book an order on behalf of guests?

You may book online above and complete the payout form afterwards. You may also call our concierge hotline at 888-345-6660 to book on behalf of your guest. We do require payment in full to finalize a reservation - so you’ll need the guest’s credit card information before calling. A reservation agent will ask for your account number, but if you’ve forgotten it, the agent can look you up by hotel or last name. Once the reservation is final, you’ll receive a confirmation email at the email address that’s associated with your account. You will not have to complete the payout form if you call in to book a reservation.

What if the guest needs to cancel?

Although the purchase is final and non-refundable, we’ll be happy to reschedule for another available date of the guest’s choosing. It will be good for up to one year from the date of the original reservation. The guest will be assessed a $20 per ticket re-booking fee and are responsible for any price difference if they choose a cruise with a higher price.

Odyssey Chicago River - $$$

  • Atmosphere:  European-inspired, upscale, glass enclosed ship
  • Entertainment: Live DJ & dance floor. Lunches feature light narration
  • Food: Gourmet, 3-course plated meals
  • Dock: Chicago Riverwalk at 310 E. North Water St.

Spirit of Chicago - $$

  • Atmosphere: Festive & fun. Newly renovated ship
  • Entertainment: Live DJ, dance floor, roof deck and indoor & outdoor games 
  • Food: Buffet-style meals with freshly prepared entrees, sides and desserts
  • Dock: Navy Pier, 600 E Grand Avenue

Seadog Chicago - $

  • Atmosphere: Fun & high energy open-air speedboats
  • Tour Types: Architectural River Tours, Lakefront Speedboat Tours, Extreme Thrill Rides & Other Specialty Cruises
  • Dock: Navy Pier, 600 E Grand Avenue

Odyssey Lake Michigan - $$$

  • Atmosphere: Tri-deck yacht with elegant and upscale decor
  • Entertainment: Live DJ, dance floor and open-air rooftop deck
  • Food: Gourmet, 3-course plated meals
  • Dock: Navy Pier, 600 E Grand Avenue

Mystic Blue Chicago - $$

  • Atmosphere: Casual & high energy. Features the largest windows in our fleet
  • Entertainment: Live DJ, dance floor, roof deck and indoor & outdoor games 
  • Food: Buffet-style meals with freshly prepared entrees, sides and desserts
  • Dock: Navy Pier, 600 E Grand Avenue